SIT30616 Certificate III in Hospitality

Program Code SIT30616
CRICOS Course Code 091945G
Status of Training Product Current
Duration 31 weeks (including term break)
Entry Requirements

Although there are no entry requirements outlined on, learners are required to meet the following minimum requirements:

All learners with English as a second language (ESL) must demonstrate the English Proficiency equivalent to IELTS 4.0 or equivalent. Alternatively, learners can request to sit for Qii’s Internal Language, Literacy and Numeracy test and achieve the following results. This also applies to all domestic students:

  • 3 in Speaking and Learning
  • 2 in Numeracy, Writing and Reading
*Any students who do not immediately meet the exact entry requirements by up to 1.0 of mark in any individual area of the test may be given additional exercises and LLN assessment material to build their skill knowledge to fill the entry requirements gap before commencing the course.
Intake Dates Regular intakes available 
Delivery Structure and Mode of Study

The full-time delivery involves 20 scheduled course contact hours per week.

To reach the 20 hours delivery requirement, each Unit of Study will have 2 days per week (14 hours) face-to-face classroom training and tutorial, and 6 hours of scheduled Course Related Information Session (CRIS).
Classes are scheduled with timetable provided to students during orientation.

In some cases, students may apply to complete up to one third of their course via distance learning. All distance learning, or ‘self-study’ Units will be timetabled to be completed alongside another face-to-face Unit and will be supported by scheduled tutorials for additional assistance should it be required.

Course fees (AUD) Tuition fee: $7,300
Enrolment fee: $250
Material fees: $450
Vocational placement Learners will be required to complete a minimum of 36 service periods, equating to 144 hours of work placement. Qii will assist students to secure a vocational placement and regular visits will be conducted by a Qii trainer/assessor.
Assessment Methods
  • Demonstration/Presentation
  • Oral Presentations
  • Research Projects, including group projects
  • Written tests in both short and long answer format
  • Evidence portfolios
  • Scenarios and simulated activities
  • Case studies
  • Role plays
  • Third party reports

Course Description

The targeted client group for this qualification are skilled operators within the hospitality industry or context wishing to further develop hospitality management skills with limited supervision.

Units of Competency

SITXWHS001 Participate in safe work practices
SITXFSA001 Use hygienic practices for food safety
SITHIND001 Use hygienic practices for hospitality service
SITHIND004 Work effectively in hospitality service
BSBWOR203 Work effectively with others
SITXCOM002 Show social and cultural sensitivity
SITXCCS006 Provide service to customers
SITXCCS002 Provide visitor information
BSBITU306 Design and produce business documents
SITXHRM001 Coach others in job skills
SITHIND002 Source and use information on the hospitality industry
TLIE1005 Carry out basic workplace calculations
SITXFIN001 Process financial transactions
HLTAID011 Provide first aid
SITHFAB002 Provide responsible service of alcohol


The skills and knowledge gained in this qualification may lead to further studies or employment in hospitality. On completion of this qualification, learners may seek further studies at any Certificate IV level or enrol in Qii's Diploma of Hospitality Management.


How to apply for this course

International students can apply either directly to Queensland International Institute or via an education agent. If you have questions about your application, you can:

  • Speak to a Qii staff member; please phone +61 (7) 3194 6549 and follow the prompts.
  • Send an email to Qii at [email protected] 


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